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Posted on: December 4, 2017

City Advises Landlords, Property Owners of Water Billing Error

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Lloydminster, AB/SK – The City of Lloydminster is advising property owners of a technical error impacting a number of water bills sent to customers between November 24 and December 4, 2017.

The technical error resulted in some users receiving multiple water bills, some containing inaccurate charges. Only bills with a due date of Dec. 22, 2017 were affected.

“The City apologizes for any inconvenience to our valued ratepayers. We are confident the technical issue has been resolved and staff are working to negate the erroneous charges as quickly as possible,” said Rodney Cumby, Executive Manager of Operations. “While the majority of our mailed bills are accurate, we encourage all property owners, landlords and property managers to review their most recent water bills carefully and contact us if they encounter any irregularities.”

Residents and property owners that encounter issues with their water bill are asked to contact the City of Lloydminster by email at water@lloydminster.ca or by phone at 780-875-6184 ext. 2125.

-30-

Media Contacts:

Michael Specht
Coordinator, Media & Digital Communications
P: 780-875-6184 Ext. 2309
E: mspecht@lloydminster.ca

Leo Paré
Director, Communications & Marketing
P: 780-875-6184 Ext.2711
E: lpare@lloydminster.ca

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